OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 84 comments received in the last 90 days.
01 July 2025
The sales executive was very helpful at all stages of the purchase.
26 June 2025
As above
24 June 2025
Sales service and handover experience were very good with a fairly comprehensive run through of the vehicle's features. The presentation of the car on handover was a nice touch adding to the experience
11 June 2025
see above
05 June 2025
this my 5th mini cooper from this dealer. Never any trouble or bother. Always ready to answer any questions.
29 May 2025
See above
28 May 2025
Very helpful explained everything.
26 May 2025
Kyle went above and beyond to make this a great experience
21 May 2025
As Before.
06 July 2025
Very efficient
05 July 2025
I was happy with the overall experience and polite staff also supplying a vehicle while service was being completed.
05 July 2025
Easy drop off and collection
05 July 2025
Excellent service very satisfied.
02 July 2025
As above
02 July 2025
Rebecca at Hailsham group one was professional, pleasant and polite and took a real interest in my concerns.
01 July 2025
Very satisfied
30 June 2025
As above. Very straightforward to deal with.
26 June 2025
Work carried out as explained and nice surroundings to sit and wait
26 June 2025
Pleasant and professional manner as usual. But communication on cost could have been better.
02 July 2025
Tom Weaver is 10 out of 10! It's the second Mini I have bought from him and I'd struggle to find a better salesman