OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 127 comments received in the last 90 days.
05 May 2026
Eleora was an excellent salesperson. There was no hard sell which was a bonus and her knowledge of everything to do with the purchase and trade in was dealt with in a very professional way. Even helping me with the onerous completion of forms!!
04 May 2026
I love my car and the service I was given beforehand
04 May 2026
Hand over went very smoothly, excellent service from Kyle.
30 April 2026
Very pleased Tom could not have been more helpful and very knowledgable.
26 April 2026
Tom weaver, was so helpful and informative during this process, i could not have wished for a more freindly sales person.
17 April 2026
Extremely happy my new car. The salesman Kyle was polite, friendly, not pushy, and explained everything well to us both. Car was delivered earlier that originally we thought, and handover was very well done with little bother
16 April 2026
Completely satisfied. From the moment we stepped out of our old car to the moment we drove off with our amazing new mini, Kyle was extremely welcoming, put us at ease and made the whole buying process very simple. Defo recommend.
16 April 2026
Fantastic support and help from Eleora, who looked after me brilliantly from the start to the end of replacing my existing Mini with the new JCW.
14 April 2026
Friendly, helpful and polite service all around
10 May 2026
Friendly staff and punctual
06 May 2026
Whether it's an MOT, a major service, or just a quick check-up, they are always professional and timely. Nothing seem to trouble. Excellent friendly service from start to finish.
03 May 2026
All good
03 May 2026
Quick, efficient and informative
01 May 2026
Great service
30 April 2026
Im not sure this is the correct survey to have been sent to me. I have collected a brand new car not had a service.
29 April 2026
Excellent staff, everybody from the advisor to the technician listened to my issue and addressed it accordingly
29 April 2026
The whole process was smooth and informative
27 April 2026
Great service as always.
26 April 2026
Booking made, but did not get call @ stated time and no record of appointment at garage, returned to me without a report of what needs doing which is what I bought it in for, drivers window lost it's one shot up function whilst @ garage.
FIND Group 1 Hailsham.
Address
- Gleneagles Drive, Hailsham, East Sussex, BN27 3UA
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01323 383 481
Eastbourne as well as surrounding areas including Hastings, Bexhill-on-Sea, Seaford and Hailsham
Address
- Gleneagles Drive, Hailsham, East Sussex, BN27 3UA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:30
- Sun:CLOSED
Phone
- 01323 383 481
Eastbourne as well as surrounding areas including Hastings, Bexhill-on-Sea, Seaford and Hailsham
06 May 2026
Eleora was very helpful and very knowlegeable.