OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 103 comments received in the last 90 days.
24 April 2024
Very professional, polite, helpful. Proactive with questions. Great deals.
22 April 2024
Salesman was great not pushy very knowledgeable
17 April 2024
Eleora was very pleasant and easy to deal with.
12 April 2024
Very smooth process from the off, we were greeted politely and our questions were answered professionally.
09 April 2024
Great Car and a good process
07 April 2024
Just made the whole process easy
06 April 2024
Excellent service!
04 April 2024
Very helpful explained the process in detail!
03 April 2024
Received all the information I requested
01 May 2024
Pick up and drop off excellent!
30 April 2024
Because they did their job properly
22 April 2024
The fault was identified and resolved on the same day. I received a health check CIT Now video which was reassuring
21 April 2024
They did everything they could to sort out the problem.
20 April 2024
Again because Rebecca did her best to solve problems with car and car is up and running again quickly, which is important to me. She kept me up to date with progress as well which was great.
18 April 2024
Beyond satisfied, Tanya went above and beyond and ensured a smooth and seamless journey for me and my precious MINI. The valeters did a fantastic job of cleaning my car and Theo sent me a really lovely video explaining the work carried out.
18 April 2024
Quick and efficient
16 April 2024
Nothing is too much trouble
16 April 2024
Excellent customer service thanks to Rebecca, she kept me up to date on progress of the car throughout the time that it car was with you. Despite you having to order a part to complete the repair it was finished promptly the following day.
16 April 2024
The team were welcoming and the service took the time anticipated while I waited in comfortable surroundings with hot drinks available. They also assisted me with some technical questions re the vehicle and introduced me to the My Mini App.
24 April 2024
Great service.