OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 81 comments received in the last 90 days.
05 June 2025
this my 5th mini cooper from this dealer. Never any trouble or bother. Always ready to answer any questions.
29 May 2025
See above
28 May 2025
Very helpful explained everything.
26 May 2025
Kyle went above and beyond to make this a great experience
21 May 2025
As Before.
17 May 2025
Thomas Weaver was amazing at Hailsham
09 May 2025
Verst-rate quality contact and assurances throughout.
30 April 2025
Everything went smoothly
27 April 2025
Great, friendly and transparent throughout process.
16 June 2025
Everything went as expected but unexpected bonus of my car being cleaned inside and out!!
14 June 2025
Good video health check commentary. Along with a car wash! Lastly, we'll done Jake Smith he went an xtra mile to pump my tyres up at my request. Unlike my last visit !+
11 June 2025
Service very good
10 June 2025
The service experience is always a very high standard.
09 June 2025
It took 2 hours instead of the one hour quoted.
09 June 2025
Rebecca ensures your kept informed and is happy to work through any challenges the customer might have.
08 June 2025
2 hours and £470, for an ev. What was in the high price? Group 1 service was great but the prices do not add up.
08 June 2025
It's a pleasure to do business with Mini
08 June 2025
Friendly and helpful
08 June 2025
Bethany was very helpful, explained what needed doing, the work was carried out quickly once the problem identified and I'd given the go ahead, my car was collected and returned.
11 June 2025
see above