OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 116 comments received in the last 90 days.
31 May 2026
So easy dealing with Kyle.
30 May 2026
Joe at Hailsham BMW was very attentive at all times. He showed great knowledge and lots of patience when asked questions. When taking charge of my new mini he was superb at explaining everything to me and seeing up my CarPlay etc. Thank you Joe
30 May 2026
Leon and his team especially Joe were fantastic.
27 May 2026
Kyle was always knowledgable, helpful, patient and polite which made the process a calm and positive one throughout and he understands how to make minis fun without being pushy or overwhelming.
18 May 2026
Very helpful in whole experience and kept up to date even though there was a change in sales rep during sale and handover.
06 May 2026
Eleora was very helpful and very knowlegeable.
05 May 2026
Eleora was an excellent salesperson. There was no hard sell which was a bonus and her knowledge of everything to do with the purchase and trade in was dealt with in a very professional way. Even helping me with the onerous completion of forms!!
04 May 2026
I love my car and the service I was given beforehand
04 May 2026
Hand over went very smoothly, excellent service from Kyle.
10 June 2026
On time , lovely people and nice surroundings to sit and read my book while i wait
09 June 2026
Always accommodating a situation and booked in within a reasonable time frame
09 June 2026
Friendly, helpful staff, kept me up to date with progress on my mini whilst work was carried out
09 June 2026
Thoroughly satisfied with the service provided thankyou.
07 June 2026
All The team were excellent in resolving the issue with my Mini - especially arranging the loan car at short notice which was so helpful. Prompt and efficient service from all! Thank you.
06 June 2026
Car took longer than expected, which I accepted, but came back with a dent. 10.5k repair bill and been slow to sort out the damage.
06 June 2026
they were very polite and proffessional
06 June 2026
Professionally personable
03 June 2026
An excellent service. A great customer service and experience as always. Would definitely recommend Mini Uk.
03 June 2026
The service is always great
FIND Group 1 Hailsham.
Address
- Gleneagles Drive, Hailsham, East Sussex, BN27 3UA
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01323 383 481
Eastbourne as well as surrounding areas including Hastings, Bexhill-on-Sea, Seaford and Hailsham
Address
- Gleneagles Drive, Hailsham, East Sussex, BN27 3UA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:30
- Sun:CLOSED
Phone
- 01323 383 481
Eastbourne as well as surrounding areas including Hastings, Bexhill-on-Sea, Seaford and Hailsham
09 June 2026
Kyle our Salesman at Mini very friendly And gave us his time with setting it all up. As we were Motability customers and Elderly it took a bit longer.