OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
180 ratings and 122 comments received in the last 90 days.
08 April 2025
Nothing was too much effort for Joe. Very happy with his hand over.
03 April 2025
Great - the in person experience is crucial
03 April 2025
Fantastic! Whole experience from beginning to when I received my car was amazing. Always got updates.
30 March 2025
Easy
27 March 2025
Great service, not pushy and kept us well informed
25 March 2025
Great customer service, non pressured, kept informed at each stage of the process, video messages were a nice touch. presenting the car in a side room with a bow on just added to the excitement of the day!!
19 March 2025
Very professional and patient, explaining all aspects and procedures.
19 March 2025
Friendly and helpful salesman ++++
16 March 2025
The service was fantastic. I came into browse and was greeted with ease and friendly professionalism. Was made to feel welcome with good advise and knowledge.
21 April 2025
No bad experience
20 April 2025
Great service
20 April 2025
Efficient, easy and good service. Pricey though!
16 April 2025
Very efficient staff, nice experience
15 April 2025
Kept us informed and were very efficient
15 April 2025
Joe Surey has been helpful and attentive throughout our MINI purchase and afterwards.
10 April 2025
Everything completed perfectly. Video of the job was a nice touch.
10 April 2025
Went very smoothly
06 April 2025
All requests were actioned on time
04 April 2025
Happy with service
20 April 2025
Eleora, was amazing throughout the whole process! I was made to feel very welcome at MINI, and kept updated throughout the build.