OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 94 comments received in the last 90 days.
23 February 2026
Sales Manager (Leon) and Salesman (Jo) very helpful in transition from previous to new car. Kept updated whilst waiting. Very responsive to communications. Car was well presented at delivery. Everything set up and smooth handover.
19 February 2026
Kyle was a excellent knowledgeable and approachable.
18 February 2026
Good communication and customer service from Kyle, he kept me updated on the progress of my mini.
18 February 2026
Great efficient and knowledgeable salesperson, good communication throughout buying process. Very happy!
18 February 2026
Great service and friendly, knowledgeable salesperson. Nice car.
17 February 2026
Brilliant service provided by Kyle Excellent salesperson
15 February 2026
From start to finish the whole process was seamless and so quick! Kyle was brilliant and it was so refreshing to have somebody who you felt was totally honest and he was patience personified explaining everything. Loved the car bow!
04 February 2026
The purchase of my mini took over 6 months due to complications in my side. Kyle, my mini contact, was very patient with me during the process, he listened to me when I said I needed time and was 100% ready when I was finally able to place an order.
04 February 2026
Great sales and delivery team.
04 March 2026
Excellent service by the service check in team. Kept up to date with progress of my car and received a video going over the safety points on my car
04 March 2026
I picked up some touchup paint and was able to get an instant assessment of the cost of minor paint repairs.
04 March 2026
The car has been serviced here from new. I have never had any problems.
02 March 2026
Nice staff, di not have to wait long
02 March 2026
It Was very easy speaking to your service department to book in my car for the repairs required and was quick and straight forward with the turnaround of the repair also very friendly staff.
01 March 2026
Easy to arrange and was kept informed.
01 March 2026
Excellent customer service
01 March 2026
Dealt with efficiently and on time
28 February 2026
As usual, great service - no fuss.
28 February 2026
Friendly, helpful, customer service.
FIND Group 1 Hailsham.
Address
- Gleneagles Drive, Hailsham, East Sussex, BN27 3UA
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01323 383 481
Eastbourne as well as surrounding areas including Hastings, Bexhill-on-Sea, Seaford and Hailsham
Address
- Gleneagles Drive, Hailsham, East Sussex, BN27 3UA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:30
- Sun:CLOSED
Phone
- 01323 383 481
Eastbourne as well as surrounding areas including Hastings, Bexhill-on-Sea, Seaford and Hailsham
04 March 2026
From the outset I was supported through the process by Thomas Weaver who was excellent, especially when I was hospitalised and needed support during the ordering period. He was available if I had questions and explained everything fully. Thank you.