OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
138 ratings and 93 comments received in the last 90 days.
30 July 2025
Everything went very smoothly and all the procedures were explained clearly.
22 July 2025
Great service from start to end. Tom was very professional but also very friendly
09 July 2025
Satisfied
08 July 2025
We were given a good trade in on our old car and the new car was presented magnificently and Tom made sure we were fully logged into the car with the mini app and spent time with us to explain the features of the car
07 July 2025
Completely satisfied
02 July 2025
Tom Weaver is 10 out of 10! It's the second Mini I have bought from him and I'd struggle to find a better salesman
01 July 2025
The sales executive was very helpful at all stages of the purchase.
26 June 2025
As above
24 June 2025
Sales service and handover experience were very good with a fairly comprehensive run through of the vehicle's features. The presentation of the car on handover was a nice touch adding to the experience
10 August 2025
Very good and helpful service
09 August 2025
Smooth as could be
08 August 2025
Kept me well informed, the chap who collected my car was very nice.
08 August 2025
Completely Satisfied.
05 August 2025
I phoned to book rear brake light. The car flagged it up on the dashboard. It was done quickly and I received a call a few hours later. Plus the great video explanation from the engineer.
05 August 2025
Staff were friendly Invoice was exactly what they quoted No hidden cost
05 August 2025
Smooth service
04 August 2025
Rebecca was friendly and knowledgeable - helping us update the MINI app. Joe and his colleague also assisted with questions also.
04 August 2025
Always happy
03 August 2025
Friendly and efficient
05 August 2025
The office is very busy. However Daniel was always there to assist and be welcoming to the customers. He has also welcomed me back to the office to show me a couple of items on the display screen that I am unsure of.