OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
154 ratings and 98 comments received in the last 90 days.
29 May 2025
See above
28 May 2025
Very helpful explained everything.
26 May 2025
Kyle went above and beyond to make this a great experience
21 May 2025
As Before.
17 May 2025
Thomas Weaver was amazing at Hailsham
09 May 2025
Verst-rate quality contact and assurances throughout.
30 April 2025
Everything went smoothly
27 April 2025
Great, friendly and transparent throughout process.
20 April 2025
Eleora, was amazing throughout the whole process! I was made to feel very welcome at MINI, and kept updated throughout the build.
08 June 2025
2 hours and £470, for an ev. What was in the high price? Group 1 service was great but the prices do not add up.
08 June 2025
Friendly and helpful
08 June 2025
It's a pleasure to do business with Mini
08 June 2025
Bethany was very helpful, explained what needed doing, the work was carried out quickly once the problem identified and I'd given the go ahead, my car was collected and returned.
07 June 2025
Very helpful and polite staff, easy to book and professional service
06 June 2025
Because I was completely satisfied?
05 June 2025
Rebecca was lovely and the car was done very quickly. She gave me a nice courtesy car as well :-)
03 June 2025
I was very happy with my dealings with the staff and have only deducted one star because my problem has not been rectified and will probably need a new part.
02 June 2025
Friendly staff, very helpful & approachable
02 June 2025
It took much longer than I was told and as there was no car available for me I sat for five hours and then had to return the next day.
05 June 2025
this my 5th mini cooper from this dealer. Never any trouble or bother. Always ready to answer any questions.